Am I alone in deploring the fact that postal services in Brighton and Hove have worsened since Royal Mail became Consignia?

Post is delivered in my road between 12.30 and 1pm these days. Previously, it arrived before 9am.

Is this another example of how privatisation inevitably leads to a decline in the level of service because the company, with a predominantly commercial motive, will always put profit before customers?

-Anthony R Scarrott, Hove