If our experience is anything to go by, the council has hugely underestimated the amount of uncollected tax (The Argus, March 26).

We have just been informed we must pay £524 in council tax for 2001-2. In 2001, we twice tried to set up a direct debit.

The appropriate form was even delivered by hand to the council offices in Priory House yet our application was never processed and we are now in arrears.

It is enormously frustrating that those of us who support public service provision find it extremely difficult to pay for services.

-Emmanuelle Rivire and Gary Smith, er@bok.net