May I say a huge thank you to Robert Turner, the manager of Wyatts Estate Agents in Preston Drove?

Robert had arranged to call at my house to take some updated photographs of my property.

On his arrival he found what looked like a scene from a horror movie as my dog, Darcy, had cut his foot badly and was bleeding profusely.

Despite his immaculate suit and car, Robert insisted on taking us to the vet to get treatment for Darcy.

If he was concerned about either his suit or car being covered in blood, he gave no sign of it and nothing was too much trouble.

One often hears unfavourable things about estate agents but, obviously, I have nothing but praise for Robert's very kind action which certainly went above and beyond the call of duty.

-Mrs Jan Howard, Brighton