We respect Councillor Peter Willows' views about the neutrality of the Red Cross but are disappointed that he feels no longer able to support our work (Letters, November 28).

The British Red Cross is part of a worldwide humanitarian network that has had

a unique neutral role to care for people in crisis since its foundation in 1863.

This neutrality enables us to work effectively in wars including, most recently, in Iraq and the Democratic Republic of Congo.

The Red Cross has a unique mandate, enshrined in international law, to visit prisoners of war and cross front lines to tend to the wounded, whichever side they are on.

To do this safely and effectively, we have to be neutral. This neutrality is our most precious asset.

It is as important on the high street as it is in Iraq. We simply cannot put it at risk.

That is why, during Christmas and any other religious festivals, we do not feature any overtly religious items in our catalogues, Christmas cards or on display in our shops.

This long-standing practice is intended to help ensure that the Red Cross is not misunderstood as being an organisation with religious affiliations.

-Liz Page, UK director, South East, British Red Cross, Albert Embankment, London