A disabled pensioner ignored by police when her bag was snatched is still waiting for justice four months after a police chief made it his personal mission to catch the thief.

Faith Connelly has not heard from police since Chief Inspector Stuart Harrison made his promise and apologised for the "unacceptable" way she had been treated.

Mrs Connelly, 65, is still receiving counselling after a woman grabbed her bag in Safeway in St James's Street, Brighton, on July 2.

The bag contained £200, her house keys, birth certificate, bus pass, bank book, disability allowance book and asthma pump.

Shop staff called the police, telling them CCTV footage of the thief was available.

Mrs Connelly was told officers were on their way but she was kept waiting for two hours.

Police finally confirmed they would not be attending and a switchboard officer asked Mrs Connelly: "What do you expect us to do?"

At the time, Mr Harrison apologised and told us: "I'll make sure we put in the necessary resources to catch this thief."

However, in August he transferred from his job in charge of policing Brighton city centre to a national police role based at New Scotland Yard.

Mrs Connelly, from Brighton, said: "No one from the police has even phoned me since the day after it happened.

"I had a letter saying they were dealing with the case but nothing since then.

"I'm very disappointed, especially after what the officer said at the time.

"I'm still a bundle of nerves every time I go shopping, worried something like this could happen again."

A police spokeswoman said: "It does look like we haven't been out to see Mrs Connelly since July.

"The case has been passed to Chief Inspector Lisa Pearcey, who is looking into it."

Mr Harrison said: "When I left the case there was an officer dealing with it and some photographs we were hoping to show to Mrs Connelly.

"We couldn't show her the pictures until we felt we had exhausted all other enquiries.

"The world has moved on since July but Chief Inspector Pearcey is investigating."