How about this for an efficient NHS? I received a phone call at noon from a surgeon's secretary, asking me whether I had forgotten my appointment to go to Southlands Hospital for a minor operation.
"No," said I, "I have no knowledge of an appointment."
"Oh, is it possible for you to come immediately? The surgeon could still do it."
"I'm sorry, I don't drive these days and haven't any way of getting to you," said I.
"Okay," she replied, "I'll send you another appointment."
Two days later, an appointment arrived for the 19th. I looked at the postmark - June 20.
-Chuck Odom, Lancing
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